Cultivating Connected Leadership in a Post-Pandemic, Hybrid World
Academi Wales (Welsh Government), an organization re-engaging the top three tiers of public service leadership for its Winter School 2022, aimed to help executives navigate post-pandemic challenges and build resilient, collaborative futures.
The Challenge
50 senior public service leaders were grappling with interconnected issues of cross-sector integration, service user engagement, and organizational sustainability. They lacked the structured time and support to reflect on their leadership approach and adapt their mindset for the emergent post-pandemic context.
Our Solution
Delivered a 2.5-hour virtual, interactive keynote and masterclass, facilitated from the U.S. for leaders across Wales.
Designed a blended learning experience with pre-session diagnostics, a personal action plan, a journal, and pre-reading from the book Connected Leadership by Dr. Anita Polite-Wilson.
Facilitated breakout discussions and integrated practical frameworks (VUCA, ADKAR) and self-awareness tools (Motivational Behavior Style Assessment).
Established a 30-day post-event structure with accountability partners and a virtual follow-up session to reinforce application and learning.
The Impact
Enhanced Leadership Capability – Participants reported feeling more equipped to navigate ambiguity and lead with intentionality.
Increased Engagement & Accountability – Observed strong cohort-wide engagement in breakout groups and a commitment to peer accountability through 30-day journaling.
Deeper Self-Awareness – Leaders gained valuable insights through reflections on personal motivation and stress responses.
Replicable Development Model – The engagement provided a successful model for virtual, self-directed public sector leadership development amid complexity.
Conclusion: Valuing Corporate Values Is Good For Business
This engagement demonstrates the effectiveness of a blended, virtual learning model for developing senior leaders in a complex, hybrid world. By combining interactive learning with structured self-reflection and peer accountability, Academi Wales successfully equipped its leaders with the mindset and tools to build resilient, collaborative futures.
Participant Feedback
“I feel more equipped to navigate ambiguity and lead with intentionality.”
Program Director, All Wales Senior Leadership Winter School
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